Set the ball Rolling

At the grocery store, at the mall, in the cafeteria, the bank, and the cinema…standing in a line is something that everyone unanimously loves to hate. How do you make something as unlikeable not only bearable but an act that won’t become a deterrent to the rest of your services.

It is essential that the customers who visit your area of operations do not feel tortured while waiting in a line as it is likely to lead to high level of dissatisfaction among customers and bad word of mouth as well.

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To wait or not to wait?

Have you ever waited in a queue as a customer where the wait was agonizingly long and on top of that, poorly managed? If yes, then you know just how exasperating it can be. It is almost like watching a movie in slow motion in a situation where you do not have the remote to the TV and are helpless to do anything but endure it.

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